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HP launches latest support software and economical printers for SMBs
Hewlett-Packard, in a move to support small businesses, announced new products that will help small and medium businesses save a lot of money. As the reviews, the new products include printers and software that improves remote support services. The company announced software that is capable of automatically detecting hardware problems on servers and storage devices. HP has named this software as ‘Insight Remote Support’. The software, after detecting a problem, also generates support service requests. Let us take an example. If this software detects a server or storage device malfunction, it will send signals to Hewlett-Packard or a service provider. This way, the service provider will then send a technician to fix the problem at your end. But all this will depend on the service contract. The software monitors hardware components like storage, memory, and disks on a server and then determines hardware problems. This remote support software is particularly useful for users who are not technically savvy. This software aims at preventing server downtime. This software will make companies focus more on their business instead of IT support as all the hardware will be remotely monitored.
HP earlier announced remote support servers for SMBs. This new software is more proactive. It is more capable of handling and monitoring different servers and storage configurations. As the features, With this product, HP has targeted small and medium businesses that own HP servers or storage products. The software supports servers like Proliant, 9000 series, and Integrity that run operating systems like Windows, Novell Suse Linux, and Red Hat Enterprise Linux. The software also supports EVA storage devices. The software is available free of cost from HP’s Insight Remote Support Web site.
HP also launched new OfficeJet inkjet printers that print pages faster and are very economical in terms of costs per page. The new HP Officejet Pro 8500 All-in-One series of printers is priced between $299 and $499 and the new HP Officejet Pro 8000 printers are priced between $149 and $179. They include both wired and wireless networking options. Hp also announced its Officejet 6500 All-in-One series printers that are priced between $149 and $199.