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HP launches latest support software and economical printers for SMBs

By on March 6, 2009

hp_officejetHewlett-Packard, in a move to support small businesses, announced new products that will help small and medium businesses save a lot of money. As the reviews, the new products include printers and software that improves remote support services. The company announced software that is capable of automatically detecting hardware problems on servers and storage devices. HP has named this software as ‘Insight Remote Support’. The software, after detecting a problem, also generates support service requests. Let us take an example. If this software detects a server or storage device malfunction, it will send signals to Hewlett-Packard or a service provider. This way, the service provider will then send a technician to fix the problem at your end. But all this will depend on the service contract. The software monitors hardware components like storage, memory, and disks on a server and then determines hardware problems. This remote support software is particularly useful for users who are not technically savvy. This software aims at preventing server downtime. This software will make companies focus more on their business instead of IT support as all the hardware will be remotely monitored.

HP earlier announced remote support servers for SMBs. This new software is more proactive. It is more capable of handling and monitoring different servers and storage configurations. As the features, With this product, HP has targeted small and medium businesses that own HP servers or storage products. The software supports servers like Proliant, 9000 series, and Integrity that run operating systems like Windows, Novell Suse Linux, and Red Hat Enterprise Linux. The software also supports EVA storage devices. The software is available free of cost from HP’s Insight Remote Support Web site.

HP also launched new OfficeJet inkjet printers that print pages faster and are very economical in terms of costs per page. The new HP Officejet Pro 8500 All-in-One series of printers is priced between $299 and $499 and the new HP Officejet Pro 8000 printers are priced between $149 and $179. They include both wired and wireless networking options. Hp also announced its Officejet 6500 All-in-One series printers that are priced between $149 and $199.

GD Star Rating

  • http://www.samsungml1610.co.uk Samsung ML 1610

    I have just bought a HP Officejet Pro 8500 All-in-One and its brilliant but yet again I always forget to check the price of new cartridges!! The printer always takes my eye and I never think about the possible price of the cartridges.

    The printer is perfect for my small business and I would highly recommend to anyone with general office needs, its compact but robust enough to handle any jobs you will have…

  • Jon Leigh

    This is the WORST printer I have EVER used. As I type this, the software for it is un-installing from my computer and the device itself is in pieces outside having been hurled against a wall in frustration.

    Let me start at the beginning:- loading up the software takes literally HOURS and then you’ll waste further hours trying to get the thing to work over a wireless network.

    When you finally get it working, you’ll find that either scanning or printing are laborious multi-step processes that will make the hours fly by.

    I’d finally had enough of mine when I wanted to print a couple of boarding passes. Two hours later, I still didn’t have them. Having decided that there was a “paper mismatch” despite clean A4 paper being in the tray, and then that there was no paper in the tray when there was, it seemed that the f*****g thing was simply dreaming up new reasons not to print my documents.

    After a quick trip outside to ensure that the thing never wasted my time again, I connected up my old Deskjet 990cxi and 45 seconds later I had both boarding passes.

    Tomorrow I’m going to have fun pulverising what’s left of my Officejet with an axe. It’ll be the first satisfying thing I’ve done with it.